FAQ

What are the check in and check out times?

We look forward to your arrival at 2pm. On your scheduled departure date, we invite you to stay until 11am.

Are campfires allowed and can I bring firewood?

Yes, campfires are permitted and firewood is available for sale at our camp store. Each bundle is $5.00 plus tax. We ask that you do not gather wood from the property. Tennessee state policy states that you may only burn local wood, please do not bring firewood across state lines.

What are my choices for payment?

Good question! You can pay your account by cash, Visa, MasterCard, Discover or personal check. However, there is a 3% convenience fee for all credit and debit card transactions.

What if I have to cancel my reservation?

Though we certainly hope you don’t, if you find you must cancel your reservation, simply give us the appropriate notice prior to your scheduled arrival date and we will return your deposit less the cancellation fee. Currently, there is a $100 non-refundable deposit required to hold the site.

Can we bring our pets camping with us?

You bet! Four-legged friends are part of the family too. Pets are limited to 2 pets per site. We just ask that you extend every courtesy to those families camping without pets and be sure to keep your pets on a leash, pick up after them and please do not leave them unattended or allow excessive barking.

Can I have visitors while camping?

Yes, but please let your visitors know that there is a $5.00 per person visiting fee. Many visitors are not campers themselves and would not anticipate this. Explain that this fee gives your visitor full use of all facilities while here in the park. However, you must stay with them at all times. Visitors may check in at the front office and receive a day pass. Also, please let any expected guests know that they may not bring their pets here to the park. If they do not intend to utilize the facilities, but will be here only a short time, they still need to check in with the front office.

I love camping and I'm concerned about the environment. How can I help?

We’re all concerned about our environment and we should be. Here are some tips that you and your family can do to help:

  • Please limit your showers and laundry to help conserve precious water.
  • If you are going off for the day, be sure to turn off any TV or lights within your unit.
  • Please don’t litter!
  • We have also replaced the lights in the park with LED bulbs

What size RV's do your sites accommodate and what type of hookups?

We can accommodate up to a 40ft RV on select sites. Water/sewer is included in your monthly rate. Electric is not included in your rent, but is metered and will be charged per the Sevier County Electric company rate.

Are bikes allowed?

Of course! We have paved roads within the resort just right for riding bikes. We just ask that while in the park, you practice safe riding and be courteous of others. We strongly encourage helmets to be worn while riding bicycles, skateboards, and roller skates. For safety, anyone using bikes, skateboards, and roller skates must have a safety light after dark.

Can I drive my golf cart while in the park?

Yes, golf carts are allowed on property. All drivers must have a valid, current drivers license and be able to provide insurance upon request. No child may operate these vehicles. No golf cart is to be operated with more passengers than seating provided. Speeds must not exceed 5 MPH. Please stay off grass areas.

What cable channels do you offer?

Please see the “TV Guide” tab at the top of the page under current residents for our full channel lineup.

Do you have free WiFi and how do I connect?

Yes, we offer free wireless internet service where available. Work from your front porch or sit by the pool, either way, you’re connected. Please be considerate of other users and restrict streaming to non-peak times.

How many people can camp on one site?

Pricing is based on occupancy of two (2) Guests for RV sites. Additional guests are $40.00 per person/per month. Sorry, only 1 RV per site allowed.